Terms of Service

These Terms contain an arbitration agreement and class action waiver in section 19. They affect how disputes between you and Wiblo are resolved. Please read them carefully.

1. Agreement to these Terms

These Terms of Service (“Terms”) govern your access to and use of Wiblo: the website at wiblo.app, the Wiblo web and mobile applications, the Wiblo command-line tools, and the Wiblo API at api.wiblo.app (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of a business, you agree to these Terms for that business, you confirm you have the authority to do so, and “you” in these Terms means that business.

Our Privacy Policy describes how we handle information and forms part of your agreement with us.

2. The Service

Wiblo runs your service business in one shared workspace: bookings and scheduling, the services you offer, your availability and calendar, your clients, and your team. The Service can be operated by people through the web and mobile applications, and by software agents acting on your behalf through the command-line tools and the API.

Wiblo is an early product and evolves quickly. We may add, change, or remove features as the Service develops, and we will aim to give notice where a change materially affects how you use it.

3. Eligibility and accounts

You must be at least 16 years old to use the Service. You need an account: you can sign up with an email address and password, or through a supported sign-in provider such as Google. Keep your account information accurate and your credentials confidential. You are responsible for everything that happens under your account, whether or not you authorized it, and you agree to tell us promptly at support@wiblo.app if you believe your account has been compromised. Accounts are personal to you: you may not sell, transfer, or assign your account without our written consent.

4. Workspaces and teams

Content in Wiblo lives in workspaces. Workspace owners and administrators control the workspace: who can join, what role each member holds, and which access tokens exist for agents and integrations. If you join a workspace owned by someone else, the owner controls that workspace and its content, including your contributions to it. Invitations to a workspace may be sent to the email address the inviter provides.

5. Your content and your clients’ information

You own the content you put into the Service: your services, schedules, bookings, client records, workspace files, and repositories. You grant us the limited rights needed to operate the Service, which are to host, store, process, transmit, back up, and display your content to you and to the people and agents you authorize. You represent that you own or are licensed to use your content, that it is lawful, and that the information you submit is authentic and provided in good faith.

Some of your content is personal information about your clients, such as the names, email addresses, and phone numbers collected when someone books with you, including through public booking pages. For that information, you are the controller and we process it on your behalf to provide the Service. You are responsible for collecting and using your clients’ information lawfully, including giving them any privacy notices the law requires. If your client asks us about their information, we will direct them to you.

6. Agents, tokens, and the API

The Service is built to be operated by software agents as well as people. You and your workspace administrators can issue access tokens (personal CLI tokens and workspace API keys) that let agents and integrations act in your workspace.

Anything done with a token you issued is treated as done by you. Keep tokens secret, scope them as narrowly as the task allows, and revoke them when they are no longer needed. Where the Service offers approval gates for agent actions, configuring them is your responsibility, as is reviewing what your agents do. You agree not to use the API in ways that circumvent its rate limits or access controls.

7. AI features

Parts of the Service use artificial intelligence, including agent runs powered by third-party large language models. To operate the feature, we send the content of a run to our AI infrastructure providers: your instructions, the conversation, and the workspace data and repositories the agent reads. Our Privacy Policy describes this in detail.

AI output can be wrong, and agents can take actions with real effects, such as changing bookings or modifying files. You are responsible for reviewing what an agent produces or does before relying on it, and for the results of actions you let agents take on your behalf. We do not use your content to train AI models.

8. Acceptable use

Do not misuse the Service. In particular, do not:

• break the law or infringe others’ rights;
• send spam, create fraudulent bookings, or misrepresent who you are;
• probe, disrupt, or overload the Service, or attempt to bypass its security or its bot protections;
• attempt to access accounts, workspaces, or data you are not authorized to access;
• resell or white-label the Service without our written agreement.

The Service is not built for regulated data. Do not store payment card numbers in booking fields or client records (Wiblo is not a payment processor), and do not use the Service to hold health records or similar specially protected data without our prior written agreement.

We may suspend or terminate accounts and workspaces that violate these Terms.

9. Fees and payment

Parts of the Service are offered free of charge and parts require a paid subscription. Current pricing is presented before you subscribe. We may apply fair usage limits to free features, and free features may change or be withdrawn as described in section 12.

Subscriptions and renewal. Paid plans are billed in advance on a recurring basis and renew automatically for successive periods of the same length at the then-current price, unless you cancel before the renewal date. By subscribing, you authorize us and our payment processor, Stripe, to charge your saved payment method for the subscription fee and applicable taxes at the start of each billing period. Keep a valid payment method on file while you have an active subscription.

Price changes. If we change the price of your plan, we will notify you at least 30 days before the change takes effect, and the new price applies from your next renewal.

Cancellation and refunds. You can cancel a subscription at any time in your account settings or by emailing support@wiblo.app. Cancellation takes effect at the end of the current billing period, and you keep access until then. Except where the law requires otherwise or we state otherwise at purchase, fees are non-refundable and we do not give credit for partial periods.

Failed payments. If a charge fails, we may retry it. If your account remains unpaid, we may downgrade or suspend paid features after giving you notice.

Whatever happens with billing, nothing you already store will be held back from export if you choose not to pay.

10. Communications

We send messages about the Service, such as receipts, security notices, and changes to these Terms, to your account email address. Keep it current; you agree to receive these communications electronically. We may also send product news and offers by email; you can opt out of those at any time using the unsubscribe link, and service messages continue regardless.

The Service can send booking notifications and reminders, including by text message, to your clients using the contact details you or they provide. You are responsible for having their consent to receive those messages and for complying with the messaging and telemarketing laws that apply where your clients live.

11. Third-party services

The Service connects to services we do not control, such as a Google account you link for sign-in or repositories hosted with a git provider. Your use of a third-party service is governed by that service’s own terms, and we are not responsible for it. Connecting one is your choice.

12. Ownership and feedback

We own the Service and all improvements to it: the software, the design, and everything in it that is not your content. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you. We may use aggregated and de-identified information about how the Service performs and is used to operate and improve it. That information never includes your content and never identifies you or your clients.

13. Copyright complaints

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. If you believe content on the Service infringes your copyright, email support@wiblo.app with the work you claim is infringed, where the allegedly infringing material appears, your contact information, and a good-faith statement that the use is unauthorized, made under penalty of perjury. We may remove material in response to a valid notice, we will forward counter-notices as the law provides, and we may terminate the accounts of repeat infringers.

14. Early-access and beta features

Features labeled beta, preview, early access, or similar are provided as is: they may change or be withdrawn without notice, and carry no support commitment or warranty. That currently describes much of Wiblo; we will mark stable surfaces as the product matures. Support for the Service is provided at our discretion unless a paid plan states otherwise.

15. Term, suspension, and termination

These Terms apply from the moment you first use the Service. You may stop using the Service at any time and may ask us to delete your account by emailing support@wiblo.app. We may suspend or terminate your access if you materially breach these Terms, if your account remains unpaid after notice, if we are required to by law, if it is reasonably necessary to protect the Service or its users, or if we discontinue the Service. Where reasonable, we will give you notice and an opportunity to export your content. Sections that by their nature should survive termination survive it, including ownership, disclaimers, limitation of liability, indemnification, and section 19.

16. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not promise the Service will be uninterrupted or error-free. The Service, including its AI features, provides software and information, not legal, tax, accounting, or other professional advice; for advice about your situation, consult a licensed professional. Wiblo helps you run your business, but the business stays yours: you remain responsible for honoring the bookings you accept, for what your agents do on your behalf, and for your obligations to your clients.

17. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, business, or data, arising from your use of the Service. Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us for the Service in the twelve months before the claim and 100 US dollars. Nothing in these Terms excludes liability that cannot be excluded by law.

18. Indemnification

You will indemnify us against third-party claims, and the reasonable costs of defending them, to the extent they arise from your content, your breach of these Terms, or your violation of the law, including claims from your clients about how you collected or used their information or about messages you sent them through the Service.

19. Dispute resolution and arbitration

This section applies to you if you live in, or your business is established in, the United States.

Talk to us first. Before starting arbitration, email support@wiblo.app with your name, your account email, a description of the dispute, and the outcome you want. You and we agree to try in good faith to resolve the dispute informally for at least 30 days from that notice. Most disputes resolve this way.

Binding individual arbitration. If we cannot resolve a dispute informally, you and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. The arbitration hearing, if any, may be held in the US county where you live or by video conference, at your option. Judgment on the award may be entered in any court with jurisdiction.

What stays out of arbitration. Either of us may bring an individual claim in small claims court instead, and either of us may seek injunctive relief in court to protect intellectual property or to stop unauthorized use of the Service.

Jury and class waiver. You and we each waive the right to a trial by jury, and each agree that disputes may only be brought individually: not as a plaintiff or class member in any class, consolidated, or representative proceeding. If a court finds this class waiver unenforceable for a particular claim, that claim, and only that claim, proceeds in court, and the rest remain in arbitration.

Opt-out. You can reject this arbitration agreement without penalty by emailing support@wiblo.app with your name and account email within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

This section survives termination of these Terms and your account.

20. Governing law

These Terms, and any dispute arising from them or from the Service, are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. Subject to section 19, the state and federal courts located in Delaware have exclusive jurisdiction, and you keep any protections the consumer law of the country you live in grants you mandatorily.

21. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will give you reasonable notice before it takes effect, for example by email or a notice in the product. Continuing to use the Service after a change takes effect means you accept the updated Terms. Changes to section 19 do not apply to disputes that arose before the change.

22. Miscellaneous

These Terms are the entire agreement between you and us about the Service and supersede prior agreements about it. If any provision is found unenforceable, the rest remain in effect. If we do not enforce a right, we are not waiving it. You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. These Terms create no third-party beneficiary rights. Neither of us is liable for delay or failure caused by events beyond reasonable control. We may give you notice by email to your account address or through the Service; give us notice at support@wiblo.app.

23. Contact

Questions about these Terms? Email support@wiblo.app. See also our Privacy Policy.

These Terms are effective as of August 13, 2026.